Oh, it gets better. Monday, TFR went in to the nearest branch of The Credit Union That Shall Not Be Named. She was directed to a window where she was able to pay off that burdensome debt of $.26 that had hung over our head for all that time (days, even).
Then, with the car loan paid off, she was directed to a second window where she would be able to close out our savings account. But NOT, of course, until after they'd called me, on the phone number listed on our accound, asked me to verify my secret password, and gotten my permission to close the account. An understandable procedure, but under the circumstances, also a bit tiresome.
Especially since it wasn't even the last straw. Once she'd closed the account, she was given a check for the $10 left in it. A check which she was then directed to cash at... you guessed it... another window. But not just ANY other window, she found herself back at the first window, where she'd made the $.26 payment. They took the check from her (the one with which she'd trekked... feet), and gave her the cash.
And now, finally, we are done with that "bank".